Steambrite Supply Reviews
(Rated by 10 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.4
Base on 10 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.6
- Return Policy4.4
- Shipping & Delivery4.5
- Customer Service4.5
- Good Value4.8
Recent Customer Reviews (10)
Phillipp Kastner
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Emma Farrell
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Mike Crotts
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Karen Difiore
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Klaudia Waechter
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Lawrence Mallard
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Andrew Roberts
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Worthington Reeves
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Tia Morton
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Emma Goold-Adams
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Steambrite Supply Pricing
Husqvarna diamond blades
$133.99 - $797.99
Steambrite Supply Pros & Cons
Pros
1
Competitive Pricing: Steam Brite is noted for having some of the best prices on their products, which can be attractive to buyers looking for cost-effective options.
2
Positive Service Reviews (for cleaning services): Some customers praise Steam Brite's carpet cleaning services, highlighting quick, friendly service and effective stain removal. They report satisfaction with the quality of work and customer care in this area.
3
Cost Savings: By offering discounted prices on high-quality commercial-grade equipment and supplies customers can save significantly compared to retail pricing.
4
Convenience & Accessibility: The ability to browse a wide variety of specialized equipment categories in one place with secure checkout streamlines purchasing for businesses or individuals involved in professional or residential cleaning services.
5
Expertise & Support: With decades in business since 1982 (as per company history), Steam-brite is positioned as a knowledgeable distributor providing reliable products backed by customer service support. Their BBB accreditation with an A+ rating further supports trustworthiness.
6
Professional Appearance & Efficiency Enhancements: Specific product lines like Link Manufacturing lightweight folding ramps highlight features such as being 30% lighter for easier handling while maintaining professional standards during use.
CONS
1
Poor Customer Service: Multiple reports indicate that Steam Brite has a reputation for poor customer care, with customers feeling neglected or ignored unless in urgent need.
2
Inventory Issues: The company often does not keep stock on hand but relies heavily on drop-shipping. This leads to delays and lack of shipping confirmations, frustrating customers who expect timely delivery.
3
Unethical Business Practices Allegations: Complaints include selling items as "new in box" when they are not fully new or properly assembled. Customers have reported receiving incomplete or damaged products without proper assembly hardware.
4
Return Shipping Disputes: There are documented cases where customers had to pay return shipping costs themselves despite product issues and requested reimbursement without success.
5
Not BBB Accredited: Steam Brite is not accredited by the Better Business Bureau (BBB), which may concern some consumers about trustworthiness.
Steambrite Supply Features and Benefits
Features
Competitive Pricing
Steam Brite is noted for having some of the best prices on their products, which can be attractive to buyers looking for cost-effective options.
Positive Service Reviews (for cleaning services)
Some customers praise Steam Brite's carpet cleaning services, highlighting quick, friendly service and effective stain removal. They report satisfaction with the quality of work and customer care in this area.
Wide Range of Cleaning Equipment and Supplies
Steam-brite offers a comprehensive selection of commercial and residential cleaning equipment, including carpet cleaning machines, truck mount machines, air duct cleaning machines, hard surface cleaning supplies, restoration equipment, escalator cleaning machines, generators, janitorial supplies, window cleaning tools, welding equipment, and more.
Name Brand Products at Discounted Prices
The website provides name-brand carpet cleaning machines and related products at some of the lowest prices available online.
Secure Online Ordering
Customers can safely order products online or contact the company directly for assistance.
Extensive Manufacturer Selection
Steam-brite carries products from numerous manufacturers such as 3M Scotch, A-iPower Generator, American Cleaning Systems among others.
Additional Resources
The site includes forums for community support as well as schools/training materials like books and videos to help users improve their skills in carpet and surface cleaning.
Cost Savings
By offering discounted prices on high-quality commercial-grade equipment and supplies customers can save significantly compared to retail pricing.
Convenience & Accessibility
The ability to browse a wide variety of specialized equipment categories in one place with secure checkout streamlines purchasing for businesses or individuals involved in professional or residential cleaning services.
Expertise & Support
With decades in business since 1982, Steam-brite is positioned as a knowledgeable distributor providing reliable products backed by customer service support. Their BBB accreditation with an A+ rating further supports trustworthiness.
Professional Appearance & Efficiency Enhancements
Specific product lines like Link Manufacturing lightweight folding ramps highlight features such as being 30% lighter for easier handling while maintaining professional standards during use.
Unsecured Lines of Credit
Payment options include unsecured lines of credit up to $100,000 with rates as low as 6.5%, no opening fee, and waived annual fees in the first year for qualified buyers.